Keeping work moving through a small shop: capacity, handoffs, documented process, and knowing how many jobs you can really run at once.
July 24, 2026
The real agency industry is not the holding companies in the headlines. Promethean Research counts about 71,000 digital agencies in North America, and 56.6 percent run with fewer than 10 people. You are the industry.
June 24, 2026
Document processes as lightweight checklists that live inside the work, not long documents in a folder nobody opens. Teams follow a process when it shows up as the next task in front of them.
May 13, 2026
Your team can run as many Jobs as their real capacity covers, which is almost always fewer than the calendar suggests. Concurrency is a capacity question, not an ambition question, and your workload answers it.
March 18, 2026
Handoffs break when ownership goes fuzzy and work sits in the gap between one person finishing and the next knowing it is theirs. Make every handoff explicit: one owner, a defined done, a visible status.
February 4, 2026
Turn each repeatable project type into a reusable template: the same deliverables, tasks, and effort estimates every time, so delivery does not depend on who runs the Job. Not rigidity, a shared starting point.
February 7, 2025
Agencies lose time to tool switching because every app holds one slice of a Job and the connections live in people's heads. Drift hides in those gaps. Fewer tools connected around the work, not more automation.
December 31, 2024
It is time when the tracker tells you what everyone already knows and misses what nobody does: tasks done but the Job late, effort invisible, contractors locked out, status requiring a meeting.
November 22, 2024
It depends on your real bottleneck. Plenty of tools organize tasks well, and most charge per seat, which punishes contractor-heavy shops. If your pain is seeing whether Jobs are drifting, you need effort against the plan.
October 22, 2024
Agency chat turns to chaos because decisions get buried in channels that have nothing to do with the work. Attach chat to the Job or Task it concerns, and the decision lives where the work lives.
December 5, 2023
Quick Tasks are for real work that does not deserve a full Job: a one-off request, an internal to-do, a small fix. They carry an owner and effort tracking, but skip the heavier structure.
May 1, 2023
Most firms run a practical hybrid rather than pure agile or pure waterfall. Fixed-scope work needs a clear plan and deliverables, discovery work borrows flexibility. Pick the structure per Job, not as a religion.
January 1, 2023
Net Net is workflow management software for creative and technical services firms: one place to sell, plan, deliver, and track every Job. The name comes from the question every owner asks when a Job wraps.
July 4, 2022
Internal work loses by default because nobody treats it like a real Job. Give your website, your rebrand, your new service line the same plan, owner, and effort as client work, and it ships.
June 15, 2022
A traffic manager keeps work moving so nothing stalls or collides. Most firms need the visibility of that role more than the salary: what every Job needs this week, and where effort is stuck.
January 28, 2022
Workflow management software connects the stages of client work, selling it, planning it, delivering it, tracking the effort it takes, in one place. A task tracker follows tasks. This follows the whole path.
